Curbside Service – How To and Frequently Asked Questions

We are happy to announce that we will be starting curbside service for pickups and returns on Wednesday, June 3rd.  Curbside hours will be Mondays and Wednesdays from 2-6 pm. Please see the FAQ below for details and, hopefully, answers to all of your questions. Please let us know if you have any other questions.

Frequently Asked Questions:

Can I request physical items? Yes. You can make requests via the catalog on our website (, via email ( or via phone (802-439-5338). These requests can be made anytime but will be filled on the next designated day. Requested items will be placed on a book cart outside the library (or in the new front entryway if the weather is bad) on Mondays and Wednesdays from 2-6 pm. They will be labeled with the last four digits of your ID, which we will tell you if you do not currently know it.

Is there a way to browse the catalog? Yes, you can access our catalog on our website here: Search by title, author, or subject. Then “place hold” on any item you would like us to pull for you. If you aren’t sure what you want to read, try our Novelist reader’s advisory feature, which recommends titles based on other books you’ve enjoyed. For details, see our post on novelist here: If you still aren’t sure what you want, reach out and we will try to help you with your selection as best we can.

How do I return borrowed materials? Please place them in the designated bins outside the library (or in the new front entryway if the weather is bad) Mondays and Wednesdays from 2-6 pm. You may not enter the building during this time.

Can you help me print or fax an item? Yes. Please email or call us and we will be happy to try to help with requests.

Can I use a computer? Yes, we can provide you with a laptop computer which you can use out in the foyer.

Will I be charged overdue fines during this pandemic? Never.

Can I make an interlibrary loan request? Yes, the ILL system is back up and running, though not all libraries are operating so please be understanding that not all items will be available. We will do our best to fill your requests. Requests and pickups of these items will be handled the same as other physical item requests explained above.

Can I drop off book donations? No. Please keep your donation materials (books, DVDs, CDs) as we cannot accept any items at this time.

How is the library handling materials during this time? We are following strict protocols of sanitization and quarantining returned items following CDC and IMLS guidance.

Before opening again to the public, how will the library handle the cleaning of spaces and materials? Thoroughly. We plan to follow strict CDC, IMLS, and VOSHA guidance.

Is the library hosting in-person events? No. At this time we are suspending all in-person programming through August. Library virtual programs will be provided. Please see our website, Facebook page, newsletters, and listserv posts for details.

What if I do not have a library card yet? Can I get one? Yes! Please email or call us and we can get you set up.

What if I can’t find or forgot my library card account number? Please email or call us and we can get you sorted.

I have another question and want to speak to someone. Please contact us! We are working and happy to help answer your questions as quickly as we can. Call us at 802-439-5338 and leave a message. Or email us at We will respond as soon as possible.